Service · Entry engagement
Process Analysis
Fixed scope, fixed duration, fixed price. In about two weeks you'll know where your process is losing money — and what the fix will cost.
The problem
Processes that grew over time — no one sees the whole any more.
Over the years the workflow just grew — an exception here, an extra step there, a second system because the first one no longer cut it. Each decision made sense on its own. Add them up and today no one carries the whole process in their head.
In between sit the media breaks: data gets re-keyed, forwarded by email, copied out of Excel. Every handover is a source of error and costs time no one measures, because it's spread across many shoulders.
And because no one sees the whole, it's hard to say where to start. That's exactly what we settle — before you invest in a big project.
What we do
One core process, examined end to end.
Interviews & observation on site
We talk to the people who run the process every day — and watch, rather than trusting the org chart. The real workflow is rarely in the manual.
End-to-end mapping
We trace one core process without gaps — from the triggering request to the close, across every system, department and handover.
Bottleneck & cost analysis
We flag media breaks, duplicate entry and wait times — and estimate what each bottleneck costs in time and money.
What you get
Four results you can actually work with.
Not a slide deck to file away. A basis for decisions: you see the process, you know the most expensive spots, and you know roughly what fixing them will cost.
Process map (current state)
A clean diagram of your core process as it actually runs today — including systems, handovers and breaking points.
Prioritised findings
The bottlenecks ranked by impact, each with a transparent estimate of the time and money lost.
Concrete action list
What to do to close the biggest losses — named, not dressed up in buzzwords.
Implementation estimate
Effort and rough cost for the recommended measures, so you can decide on the next step.
Process & duration
About two weeks, clearly bounded.
~10 working days
From the first observation to the handover of results is about two weeks. You commit only a few hours of your team's time for interviews and questions.
One core process
We define exactly one process up front — order processing, goods receipt or complaints handling, say. A clear focus delivers reliable results instead of a superficial all-round view.
Fixed price
Fully credited against a subsequent implementation project.
The exact scope is agreed up front — one process, fixed duration, fixed results. No open-ended day rates, no surprises on the invoice.
In the first call we check whether the analysis is right for you — and decline if it isn't.
Free consultation
Let's talk about a process that's costing you money.
30 minutes, free, no strings attached. You describe the workflow that's stuck — we tell you honestly whether and how we can help.